Retailers Know Resale Is the Future - But Most Still Don’t Know How to Get Started

The ThredUp 2025 Resale Report makes one thing clear: resale is no longer optional for retailers aiming to stay relevant, profitable, and sustainable.

The Demand Is Real. The Direction Is Clear.

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Consumers are already driving the shift - secondhand is already ~10% of the global fashion market. But what role will brands and retailers play?

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According to the report: 72% of retail executives, who don’t currently offer resale, plan to launch a program in the next 5 years.

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The problem?

‍Most don’t know how.

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The Intention-Execution Gap

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Retailers recognise the need for action - from customer demand and sustainability mandates to the threat of losing brand equity on third-party resale platforms, the pressure is mounting.


But the biggest roadblock isn’t belief. It’s execution.

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- How do you price takeback items?

- What kind of products should you accept?

- How do you scale operations without taking on too much too soon?

- Should you partner with a third party or build it in-house?

- How do you own the resale experience while keeping it cost effective?

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This is where Tern can help.

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Start Small. Learn Fast. Scale.

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You don’t need to roll out a complex resale ecosystem overnight. In fact, you shouldn’t.

Start with a single category or a small customer segment.

Gain insights on what comes back, how customers respond, and where the friction lies.

Then iterate, refine, and grow.

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At Tern, we’ve built the tools to help you run circular retail programs on your terms - from eligibility and pricing rules to built-in logistics and resale-ready listings; whether you want to resell, recycle, refurbish, or donate - we’ve got you covered.

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Your Program. Our Software.

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Resale isn’t just about extending product life. It’s about owning the relationship - with your product and your customer beyond the first sale.

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Brands that take ownership of the secondhand journey gain:

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- Valuable insights on product design and use

- Direct relationships with secondhand customers

- More control over pricing, quality, and brand perception

- Revenue from products they’d otherwise lose track of


You don’t have to do it alone. But you do have to do it.

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Let’s grow the future of retail together. Contact us hello@tern.eco

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‍Book A Demo


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Explore the full ThredUp 2025 Resale Report

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