Now live on the Shopify App Store, TERN 2.0 gives retailers more control over trade-in and resale than ever before.

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What’s New in TERN 2.0?

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We’ve completely re-imagined the Storefront and Admin experiences to give you:

- More control

- Greater flexibility

- Streamlined customer journey

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The Storefront:

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Optimised for mobile, the new storefront experience delivers a clean, high-converting interface that makes it easier than ever for customers to trade-in items they no longer want or need.

- Mobile-First Design: A clean, mobile-optimised customer experience

- Easy Navigation: A familiar e-commerce flow

- Custom Experience: Cusomise trade-in rules, messaging and rewards

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The Admin:

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Run, manage, and optimise every part of your resale program — all in one place.

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With powerful new tools and a redesigned interface, the TERN Admin helps you launch faster, collaborate across teams, and fine-tune performance at every stage.

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New capabilities include:

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- Custom Data Capture: Set optional data capture questions, tailored by product type

- Photo Uploads: Review customer images for item assessment or proof of ownership

- Conditional Pricing: Set pricing rules based on condition

- Multiple Reward Types: Offer store credit, discounts or gift cards

- Flexible Reward Rules: Control reward values, expiry, stacking and redemption thresholds

- Editable Customer Experience: WYSIWYG editor for copy and shipping instructions

- Team Management: Manage access and roles across your team, including external partners
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Why It Matters

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Operating your own trade-in and resale (or reuse) program, delivers multiple benefits:
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- New revenue streams

- Improved post-purchase experience

- Increased customer loyalty

- Greater product data across the full life-cycle

- Control over pricing, condition, and brand in the second hand marketplace

- Reduced waste and extended product life

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With TERN 2.0, you own the entire journey.

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Ready to Get Started?

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TERN 2.0 is available now on the Shopify App Store.

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Setup is quick. Integration is seamless. And our team is here to support every step of your circular launch.

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🔗 Install the app now →

💬 Not on Shopify? Still have questions? Let's talk.

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